Introducing SyncTimes Patient Surveys

By February 28, 2020 No Comments
  1. Average 28% Survey Response Rate
    A simple and convenient survey platform for patients will yield a high response rate. Gathering survey data while in the exam room makes it easy for clinical staff and management to address concerns and solicit more feedback.
  2. Survey Reporting Dashboard
    Review and analyze survey responses for sites, departments, and clinical teams. 
  3. Direct Positive Responses to Your Google Reviews Page
    Whenever a patient responds with a positive response the system will provide a link and QR code to leave a Google review on their phone. 
  4. Immediate Service Recovery
    By addressing patient concerns before they leave the building, you change a poor experience into a positive one. Retain patients and avoid negative comments on public review boards by getting ahead of the review process. 

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